Get help

What do you need help with?

I cannot get into my account

Tell us the email address you used. We will reply to it. We cannot show account details on this page.

My property is wrong

Tell us the address on your report, what is wrong and what it should be.

My report has not arrived

Give your order reference if you have it. Please check your spam folder first. The email comes from admin@propertymarketdata.co.uk.

I was charged twice

Tell us the dates and amounts you can see on your statement. Please do not send card numbers.

I need to change my email address

For your security we will ask you to confirm both addresses. We cannot change it from this form alone.

I do not recognise this order

Give the order reference or the email address the message was sent to. We will check, and we will not share details of an order with anyone we cannot verify.

Your email address

Order reference (optional)

Tell us what happened

Please do not send card numbers or passwords. We do not need them.

How we use your details (the Privacy Notice)

You can also write to admin@propertymarketdata.co.uk or telephone 01603 369977.